How to Cancel or Reschedule

Applicants can cancel or reschedule their exam with Prometric up to five days before their scheduled appointment.

You will need the confirmation number provided in your appointment confirmation email. This email also contains links for canceling or rescheduling your exam. Please note, Prometric imposes a $50 fee for rescheduling or canceling appointments within five to 29 days of the scheduled appointment date.

Cancel or reschedule your assessment